FAQs

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You can also contact a member of Team Zap through your Slack support channel during working hours.

This depends on what you need and the required features for your website. Our own workload also plays here.

At Think Zap, we pride ourselves on being transparent about the budget needed for your website, as well as keeping you regularly updated on the development process. Our competition clients have their own dedicated support channel on Slack, where a member of the Zap team can be easily contacted during working hours. We’ll also agree on a timeframe for your individual project before we start.

If this sounds good to you, please get in touch with us.

We currently do not sell the Zap Competition, Pop-up or Entry Lists plugins as a standalone product. As the plugins require a bespoke theme to support them, they come as a part of a bundled service with our web design packages. They cannot be integrated into general WordPress sites. The exclusivity of the plugins also means that our small team is able to provide a high level of technical support to the clients using them.

We’ve been designing and delivering websites for various-sized organisations since 2009. Our overwhelming success with competition clients has meant that we needed another website to showcase our services and work within the competition industry. You can view the projects we’ve worked on for other industries and clients over on the Think Zap website.

Prices can vary depending on the quality of website, as well as the level of support and service you’re looking for. For example, cheap websites nearly always use templates. They are slower, less reliable and limited in what they can do.

Custom-made websites may come with a higher upfront cost, but they are worth the investment. This is why Think Zap focuses on building quality websites which are faster, cleaner and more robust. These websites will grow with your business and can be fully managed by you.

In short, you get what you pay for!

After getting in touch with us, we’ll send you an email with more information about our services, as well as questions about your competition business and goals. If we’re a good fit, you’ll send us a proposal and we can start designing a website based on your requirements. After developing any site, we always carry out testing to ensure that it functions as expected and can support a successful launch event. You can read a more detailed outline of our process here.

While we offer a basic template for Terms and Conditions to our clients, Team Zap are not legal professionals. If you would like to use our template on your site, we advise that you first run the copy by your lawyer to ensure that it is legally binding and suits your specific needs.

The competition industry is strictly regulated by the Gambling Commission (GC) and Advertising Standards Authority (ASA). You will also need to be aware of the specific restrictions of the individual platforms you use for your business, such as social media and payment gateways.

Please note that these rules and regulations frequently change, so it is important to keep up to date with them. Also be aware that Think Zap is not a law firm. If you are seeking detailed legal advice for running your competition business, we advise that you contact a legal professional to find out more.

Team Zap is a small, yet diverse team. You can view all of our members here.

We’re one of the few digital agencies who specialise in building and supporting competition websites. And we’ve got a proven track record of success too! You can view our work, as well as client testimonials, over on our Projects page.